|1. You reminded me of my last order and suggested I use you again on the anniversary 2. I was able to edit the information I gave last time, for the card and the instructions. 3. You had exactly what I wanted at a special price. 4. the order is so easy to make online. 5. within minutes of ordering, you rang up to remind me that the birthday was Sunday, so when did I want it delivered. 6. The flowers were delivered as instructed. 7. The recipient was very pleased with your bouquet. She said it looks lovely, and the buds will last for a long time.